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Commonmind Web Applications
Knowledge Share: Improve Communication Within Your Organization & With Your Customers

Businesses accumulate vast amounts of information:

  • Customer & Prospect Profiles
  • Product & Inventory Data
  • Marketing Collateral

But what good is this information if it's not easily accessible to your customers and staff? For instance, what good does it do your business if you're doing all the work of developing marketing information for your products, but providing that information to your sales force or customers is slow, cumbersome or expensive?

CUSTOMERS STAFF MANAGEMENT

What is the most important piece of information that you communicate with your customers?

Imagine a scenario where your customers could easily and securely access or even update critical information over the Web without any interaction required on your part.

Would that streamline a business process?

Would such a 24/7 connection between your customer and your business, increase customer loyalty?

Would the information make it easier for your customers to make buying decisions for your products or services?

Improving Staff Communication and Customer Support

How are you keeping your sales and customer support staff connected to your company? If everyone in your company could easily share and access critical customer, product, or marketing information from anywhere in the world, imagine how you could empower them to better:

  • sell your products and services with less work,
  • support your customers more effectively, and
  • share knowledge within your company, rather than constantly recreating it.

And what about your executive team?

Once your company, staff, and customers are collaborating and sharing information on this level, what opportunities are there for you to:

  • track customer activity
  • analyze performance
  • make quicker and more informed business decisions
 
CommonMind Common Sense

Since 1998, CommonMind has been developing easy-to-use yet powerful Web applications that streamline information management, knowledge sharing, and business analysis. CommonMind applications empower a company's customers and staff with access to important data easily and securely without the need to install a single piece of software on their computers. This means, wherever they are - company headquarters, a field office, or at a client site - as long as they have an Internet connection and a password, your key players have access to view and contribute to the customer, marketing, inventory, sales, and other information needed to support your business.